Stop Losing the Personal Touch.

Get a Certified VA Embedded in Your Agency.

We're not another faceless support service. We're your strategic growth partner deploying certified VAs directly into your business for end-to-end implementation.

While others offer generic chat support and lose the personal touch, we embed certified VAs into your agency who learn your voice, understand your clients, and implement strategic growth initiatives.

Your clients won't know the difference—and that's exactly the point.

Certified VAs

Vetted & Trained Professionals

Seamless Integration

Embedded Team Member

Strategic Growth

End-to-End Implementation

100+ Trained VAs

Ready to Support You

Stop Losing the Personal Touch.

Get a Certified VA Embedded in Your Agency.

We're not another faceless support service. We're your strategic growth partner deploying certified VAs directly into your business for end-to-end implementation.

While others offer generic chat support and lose the personal touch, we embed certified VAs into your agency who learn your voice, understand your clients, and implement strategic growth initiatives.

Your clients won't know the difference—and that's exactly the point.

Certified VAs

Vetted & Trained Professionals

Seamless Integration

Embedded Team Member

Strategic Growth

End-to-End Implementation

100+ Certified VAs

Ready to Support You

You Didn't Build an Agency

to Become a Support Desk

Generic Chat Support That Doesn't Understand Your Clients

Those canned responses and generic tutorials? Your clients notice. They chose you for the personal touch, not a ticket number in a

queue.

Reactive Ticket Systems Where Issues

Get Lost

By the time support responds, your client is frustrated. By the time they escalate, they're looking for alternatives. You're always playing catch-up.

Group Onboarding That Treats Every Client

the Same

Your clients have unique needs, goals, and challenges. Cookie-cutter onboarding doesn't build relationships—it creates churn.

No Strategic Guidance—Just Tactical Band-Aids

Technical support is fine for fixing problems. But who's implementing growth strategies? Who's optimizing your operations? Who's thinking three steps ahead?

The Real Cost

Every hour you spend on support is an hour you're not spending on growth. Every generic response chips away at your brand. Every missed opportunity costs you revenue. You're working IN your business

instead of ON your business.

You Didn't Build an Agency

to Become a Support Desk

Generic Chat Support That Doesn't Understand Your Clients

Those canned responses and generic tutorials? Your clients notice. They chose you for the personal touch, not a ticket number in a

queue.

Reactive Ticket Systems Where Issues

Get Lost

By the time support responds, your client is frustrated. By the time they escalate, they're looking for alternatives. You're always playing catch-up.

Group Onboarding That Treats Every Client

the Same

Your clients have unique needs, goals, and challenges. Cookie-cutter onboarding doesn't build relationships—it creates churn.

No Strategic Guidance—Just Tactical Band-Aids

Technical support is fine for fixing problems. But who's implementing growth strategies? Who's optimizing your operations? Who's thinking three steps ahead?

The Real Cost

Every hour you spend on support is an hour you're not spending on growth. Every generic response chips away at your brand. Every missed opportunity costs you revenue. You're working IN your business

instead of ON your business.

OUR SUCCESSFUL

HL GROWTH PARTNERS

OUR SUCCESSFUL HL GROWTH PARTNERS

Why Australian Agencies Choose Us

Premium Virtual Assistant services designed specifically for Australian agencies.

Local timezone, transparent AUD pricing, and deep market understanding.

Timezone

Alignment

  • VAs available during AEDT business hours

  • Real-time collaboration, not delayed responses

  • Client calls scheduled for Australian daytime

Currency Transparency

  • All pricing in AUD

  • No conversion surprises

  • Local payment methods

  • What you see is what you pay

Market Understanding

  • Pricing strategies for the Australian market

  • Local compliance and regulations (A2P, etc.)

  • Cultural nuances in client communication

PEOPLE

Regional

Community

  • Network with other Australian agencies

  • Local market insights and trends

  • Regional success stories and case studies

What’s The Cost of a Slow or Broken Onboarding Process?

Lost Clients: If onboarding takes too long, clients leave.

Lower Retention: Poor onboarding = more cancellations.

Time Wasted: You should be closing more deals, not fixing workflows!

Solution: Let us handle your onboarding while you focus on scaling.

ZOOM Support

24/7 Support

White Labeled

Knowledge Base

Acknowledge

New Ideas

Interactive Help

Guide

Plus More

Special Bonuses

GHL White-Label Onboarding &

Support Plans

HL LAUNCH PACKAGE

Up to 15 Sub-Accounts

599 USD / Month

Best For: Agencies starting to systemise onboarding

Onboarding Specialist – Included

1:1 Onboarding Calls — Limited (5/mo)

White-Label Knowledge Base – Included

Support: Live Chat + Email + Slack

Private Slack Channel – Standard

Compliance Setup

DFY SOPs – Starter Set

Strategy Calls

Pricing Lock-In

HL GROWTH PACKAGE

Up to 15-49 Sub-Accounts

899 USD / Month

Best For: Agencies scaling fast & wanting hands-free delivery

Dedicated Account Manager

1:1 Onboarding Calls — Unlimited

White-Label Knowledge Base – Included

Support: Live Chat + Email + Slack

Private Slack Channel – Priority

Compliance Setup (Full LC Registration)

DFY SOPs – Advance Set

Quarterly Growth Strategy Calls

Pricing Lock-In (Until 50+ Accounts)

Optimized Funnel Sections

Embedded Partnership (Not Outsourced Support)

Your dedicated VA becomes an extension of your team. They learn your voice, understand your processes, and represent your brand authentically. Your clients won't know the difference—and that's the point.

Traditional Support:

Submit a ticket and we'll get back to you in 24 hours.

HL Growth Partner:

Your VA already knows your client's history and proactively implements solutions.

Strategic Implementation (Not Just Ticket Responses)

We don't wait for problems to arise. We proactively implement systems, optimize workflows, and execute growth strategies. Think of us as your Director of Operations + Customer Success Manager + Implementation Specialist rolled into one.

Traditional Support:

"Here's how to fix that automation"

HL Growth Partner:

"We've already optimized your entire client onboarding workflow and reduced time-to-value by 60%"

Personalized Client Experience (Not Generic Scripts)

Every client interaction is tailored to their specific needs and goals. No canned responses. No generic tutorials. Just personalized guidance that builds relationships and drives results.

Traditional Support:

"Please watch this tutorial video and let us know if you have questions"

HL Growth Partner:

"I've reviewed your account and created a custom implementation plan for your specific goals. Let's walk through it together."

Proven Growth Frameworks (Not Just Technical Support)

We bring battle-tested systems from international stages—the SAAS Retention Blueprint from LevelUp 2025 Dallas and the First 10-20 Clients framework from Saaspreneur Sydney. These aren't theories; they're proven playbooks.

Traditional Support:

"We can help you troubleshoot HighLevel"

HL Growth Partner:

"We'll implement the exact retention system that reduced churn by 40% for agencies across three continents"

Why Australian Agency Owners Love Our GHL

Onboarding Specialists

  • We Work in Australian Business Hours – No more waiting for offshore responses.

  • All Pricing in AUD – No hidden USD currency fluctuations.

  • Faster Client Activation – More engaged clients = higher retention.

  • Live Time Tracking & Task Monitoring – Full transparency & accountability.

  • FREE Replacements If Needed – No risk, only results.

WHAT YOU WILL GET WITH

HL GROWTH PARTNERS

What You Get

  • Relationship
  • Approach
  • Personalization
  • Strategic Value
  • Client Experience
  • Pricing
  • Results

Traditional Support

  • Transactional ticket system
  • Reactive problem-solving
  • Generic scripts & tutorials
  • Technical support only
  • "Submit a ticket"
  • Per-seat charges that scale
  • Problems get fixed
Best Choice

HL Growth Partner

  • Strategic partnership
  • Proactive implementation
  • Learns your voice & clients
  • End-to-end growth partner
  • Your dedicated VA
  • Fixed partnership investment
  • Business gets transformed

Need a Fully Managed Onboarding Team?

If you're scaling fast and need a team of onboarding specialists, we’ve got you covered.

Managed Onboarding Team – 2,997 AUD/Month + GST

Lead CRM Specialist

Handles automation, pipeline creation & workflow

optimization.

Onboarding Manager

Ensures every client is properly onboarded & activated.

Automation Expert

Handles automation, pipeline creation & workflow

optimization.

Support Specialist

Direct client communication to reduce churn &

increase satisfaction.

Social Media Manager

Designs social media content calendar.

Project Manager

Oversees all processes to keep operations smooth.

Works in Australian Business Hours

Live Communication & Progress Tracking

100% White-Label Support Available

Meet Our Team of HighLevel VA's

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